Business Process Outsourcing and Common Myths About BPO?

Portrait of call center agents accompanied by her team. Smiling customer support operator at work.

Business process outsourcing is not a new corporate strategy. Initially, companies related to the information technology used to mainly outsource but things have changed over the past few years, now big organizations have happily partnered with third-party providers to reduce cost, increase efficiency and improve the quality of business processes ranging from the simplest of … Read more