Many people think that home inspection is an easy business where you just market your skills on a smaller level, start getting appointments and perform the job. It is pretty much it because it is not something that will require a whole lot of staff to conduct the regular activities involved but when you are providing good services and people get to know about your work, the workload increases which is not a bad things as getting more inspection jobs equals to getting more money which can never be bad but if you are getting 20 calls a day which will obviously divert your attention and affect your work as well. Along with that, if you have good work, it will be consuming your effective time as well in which you could do things. All of this mess will result in affecting your work as you will not be able to maintain the quality of your work and it will also result in losing your leads. Now if you do not understand what a lead is? A lead is the possibility that a call that is coming for just an inquiry could be a possible sale hence no calls should be missed as every 3 out of 5 calls are leads. Home Inspection Lead Management is basically something where someone not related to your business will slide in to help you with the management of all the inquiry calls you will be getting so they can segregate them for you. They will inform you what active or passive leads you are getting and how many appointments are confirmed and when. Usually a software is developed for that or this can be done manually as well which totally depends upon the frequency of the calls incoming. This is a very effective way to organize everything that is coming towards your business and can be a hindrance in delivering the quality that made your work famous in the first place.
This is a very smooth process which includes getting the services of a call center, setting up a standard contact number for your, fix everything beforehand regarding the whole scenario about how everything is going to work, guide them how they are going to pitch the clients regarding Home inspection Schedule appointments with them, make different folders for useful leads and inform the clients and update them about the home inspection appointments that have been booked so they will be prepared for that. This can save you a lot of time and effort and your focus will be completely on one thing which is doing your job. Try it once and the difference in the calls, leads, sales and after sale services will surprise you.
If you have a home inspection company and looking for a call center to work for you in a way that your business will leave no highs to touch, Inspector Call Center is the one for you and the main reason behind that is this company is specifically designed to help the residential and commercial inspectors. They provide industry specific services and the sales conversion along with the satisfaction rate is what will drive you towards them. The representatives they have on board will make sure that the calls your business is getting will be converted into an inspection and this will help you in growing your business.
Here are some of the key features that this company provides which ensures that trusting them with your work will not be a disappointment.
1. They work as universal partners
As it is already mentioned that they work specifically for residential and commercial inspectors which means that they are introduced to the industry already hence they know what works how. This is the reason they will work with you not only as representatives but as partners because they have the knowledge about the business and what will drive it towards more success.
2. They provide personalized services.
Everything is done exactly according to what you want and what is deemed more suitable from their side for your business as no company is exactly the same and everyone has their own preferences when it comes to the type of services one wants to get personalized.
3. They know how to capture the market.
The experience and commitment will drive your business towards great heights hence believe in them as they know and understand the market completely.
4. They provide 24/7 processing.
They are available at all times at the service of your customers.
5. They help the clients make educated choices.
They provide knowledge regarding your services to the clients so that they know what they are choosing.
6. Enhanced services will be ensured.
Different but privileged services for all will be guaranteed from their side.
7. They work as an alliance.
Not as workers, but they work as partners and invest their efforts into your business.
8. They make sure no leads are missed.
As they are available 24/7 for the calls your business is getting, due to this, it is assured that no calls will be missed.
9. For them, customers always come first.
This is the basic rule of their business because every business depends upon the care and quality services they are providing to the customers.